How to Buy Jewellery as a Gift
We absolutely love having so many of our customers buying our pieces as gifts for their loved ones. We see our YCL Women (& men) tagging their mums, best friends and significant others, as a not-so-subtle 'hint hint'.
And then, as is prone to happen, they can't locate the tag or screenshot when they do go to purchase the gift. The YCL Team are pros at interpreting emails and Instagram DMs from loved ones asking, "I thought I ordered the correct necklace but I got it wrong! Help!".
We often have a little giggle to ourselves as we know all too well what that feels like. So we thought about how we could make finding that long lusted after YCL piece for your special person a little easier. Introducing our YCL Gift Glossary. Think of this as your one-shop, how to buy YCL as a gift 101.
Ready? Let's go ...
Below is a list of the most common questions we get asked here at the YCL studio.
If I choose the wrong piece, can I exchange it?
We do not offer exchanges however we do offer gift cards so your loved one can choose an alternative piece they love! The pieces must be unworn and in original packaging. Please refer to our "Shipping & Returns" page to read more about our 14 day returns policy.
Please note: Strictly no refunds offered on purchases of earrings. No refunds available for orders paid via Afterpay (only gift cards).
It's a secret! Is the packaging branded? Is an invoice included?
Your parcel will arrive in a non-branded Compost Pack. It has no branding on the postage label aside from very small text at the bottom left hand side of the parcel stating the sender's name and address. The jewellery box the piece comes in is branded. If you would prefer to keep it a secret until a specific date, we would recommend having your parcel shipped to your work address. No invoice is included in the satchel as the order confirmation / invoice is sent to you via email.
I want to purchase 2-3 necklaces however I have no idea if they layer well together?
All of our pieces have been designed with the intention to layer together however we do of course have our favourite combinations!
Team YCL's Favourite Layers:
However, if you are still uncertain please feel free to contact our in-house stylist Emily. She will able to assist you in finding the perfect piece or two. Feel free to click here to get in touch with her.
I'm looking for something more personalised, what do you offer?
Our Design Feature offers a range of different chains and pendants you are able to combine to create that perfect, personalised piece!
My loved one has hinted at Star Sign Necklaces, what options do you offer? Can you customise this piece?
We actually have two star sign collections available on our website. Our Zodiac II and Astrologia Collections. They are available with one large pendant and one small pendant for our bolder gals or alternatively two small pendants for our more subtle women. The pendants are able to be detached from the necklace so it is really a versatile necklace you can wear three ways!
We have designed this piece so you are able to choose their main star sign for the large (or alternatively one of your small pendants) and a different star sign for the smaller pendant (perhaps your own star sign to remind them of you!) if you wish. There is a dropdown menu located under the "Second Star Sign Pendant" feature where you are able to customise.
What do I gift to the person that has a majority of your collection?
Just to avoid any disappointment of receiving a piece they already own, we would highly recommend to purchase one of our YCL Gift Cards. This way your special someone can choose the piece they don't have already and really want or they can wait until a brand new collection is launched! The gift cards are sent via email so you can always purchase at the last minute.
But they wear silver. Do you offer any pieces in silver?
We do offer a wide variety of our pieces in silver. Please explore our silver range here.