Customer Service Assistant
Applications close Thursday 6th Feb
CAREERS
A new role within YCL Jewels has opened for an individual whom values connecting with people, whom would like to manage many moving parts of a brand, & whom would like to expand their knowledge of an e-commerce, fashion-tech brand.
What you’ll be doing:
- Customer service (responding to emails, social media inquiries & returns)
- Order processing & dispatch
- Inventory management
- Website updating & management (Shopify)
- Showroom management (stock & retail)
- Wholesale & drop ship management
Competent in:
- Must be an excellent written & verbal communicator
- Must be very organised
- Must have an excellent eye for detail
- Must be able to effectively manage one's time & task list
- Must be willing to work enthusiastically as part of a small team
Bonus if you:
- Are familiar with: Mailchimp, Shopify, Seller Center, Illustrator/Photoshop
- Can manage social media accounts
- Have experience in a similar role
Availability:
- Commencing as casual 1-2 days per week, moving to permanent/part-time on 4 days per week from mid May 2020
- Hours are flexible
- Job will commence in March, 2019
- Position is located in Currumbin Waters, Gold Coast
Why work for YCL?
- We are a passionate, uplifted small team
- We work out of a natural-light filled warehouse in Currumbin Waters
- We value innovation & creative expression
- Studio dog Opal to kiss
- Learning within a growing fashion-tech brand
- A combined 15 years of experience in business, brand curation, digital marketing & customer experience.
To Apply:
Please send your CV & a one page cover letter outlining why you’d be perfectly suited for this role to rachael@ycljewels.com. Due to a large volume of applicants, those whom are successful for an interview will receive a reply.